“We needed to implement new systems and processes to enable us to scale up our operation, while retaining great service levels for our customers. The inTec team has a wide range of technical expertise, as you would expect, but their key differentiator has been to spend time understanding our business and industry, in order to ensure our technology strategy results in a joined-up solution, rather than just a collection of off-the-shelf tech products.”
“We have worked closely with inTec over the past year as a partner. We have engaged with them on a number of customer technology projects with great success and are looking forward to driving more opportunities. The fact that the business identity remains the same and that I can retain an interest in the business moving forward was fundamental to us agreeing to the deal."
"From the initial session, inTec has delivered change into our business, not only addressing specific issues but also providing a solid sounding board for the Ellesmere team. inTec has also provided the expertise we needed in helping us to select the vendor for our ERP Enterprise Resource Planning system, which will develop our working practices by improving efficiencies, increasing accountability and giving better visibility throughout our business."
"Mark is a very easy guy to get to know and is extremely knowledgeable on all things Office 365. max20 was already using Office 365 (but not very well) and so we hired Mark to run a few sessions with our staff - everyone said how much they enjoyed the training and we have now started to use Office 365 for everything we do in the office. With Mark's training on 'Teams' we have also reduced the number of emails that ping all around the company and use 'Teams' instead to engage with the most relevant people for the task. Well done to Mark!"
"Myself and the team at TecCre8 found inTec’s training incredibly useful; their knowledge and expertise surrounding Office 365 is second to none, and has enabled us to better understand its usability and features, unlocking functionally that brings my team together and allowing us to work more efficiently."
“We have used Rob and his team for all of our telecoms requirements for the last 10 years and we always get great customer service and support whatever our needs and would not hesitate to recommend them for business needs.”
“It was a big decision to change our systems but we immediately saw the benefits. Our team has been able to cope with an increased workload and we’ve also reduced pressure on our back office. The technology implemented has changed the way we work for the better and we’ve been really pleased with the outcome – especially the increase in productivity.”
“Dunhams have used your services for all of our telephony requirements for over 8 years. We find your team progressive in their thinking and always on hand to provide solutions. We would very much recommend you.”
“Mark has been our account interface since we first engaged with inTec over a year ago to explore transitioning to cloud-based Office 365 Services. He and his organisation have been helpful and responsive to our needs and concerns as we took time to prepare for the transition. When we committed to move over to Office 365 Mark led the transition smoothly and effectively.
Mark came to our offices to deliver the core Office 365 training but, having worked closely with all of our small team in the run-up, did not just deliver a long set of slides, but took the time to work through the key areas of concern and interest for each of us – spanning a range of IT familiarity.
Mark was able to highlight key features of our new capability that would impact on our business, having taken the time to understand what we do and how we operate.
Mark’s approach was positive, focussed, but adapted to our needs and different levels of understanding and experience. The training was delivered in a relaxed and confident manner. Since we have moved across to inTec services, we have received a positive and efficient level of support, and Mark remains closely engaged. I feel I can contact him to discuss issues and concerns and will get an engaged, positive response at any time.
Making the transition to Office 365 has made a significant difference to our business, but having inTec to manage it, and Mark as the front end of that, has given us the confidence and assurance to make the most of it.”