'The New Normal': looking after your people


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Date And Time:

Wed, 24 March 2021

12:00 – 12:45 GMT


About this Event

There is a lot of debate around the term ‘The New Normal’ and what that actually means for the modern business as lockdown restrictions begin to ease again. Many employers and employees have their own ideas about what has changed forever and what will revert back to pre-Covid times. What is for certain though is that homeworking is here to stay in one form or another. Research from the CIPD shows UK employers expect that the proportion of people working from home on a regular basis once the crisis is over will increase to 37% compared to 18% before the pandemic.

Therefore, it’s becoming increasingly important to help your team feel connected. With isolation, social distancing and stay at home mandates, it’s easy for individuals to start to feel disconnected and discouraged.

Exactly one year on since the first lockdown began, in this webinar we will explore how businesses can support the mental, emotional and physical wellbeing of their team. We’ll be joined by two amazing guest speakers... _________________________________________________________________________________________

Guest Speaker #1: Kate Wood | Culture as a Service, Pockets Consultancy

Everyone has heard of Software as a Service, but Kate Wood offers Culture as a Service. Employee engagement is a global issue. Only 15% of employees worldwide are engaged in their jobs (Gallup) Kate is on a mission to change this.

Harnessing what worked in her role as Culture Director for Chess, where she galvanised the technology business to go from 63rd to 1st, in the Sunday Times Top 100 Companies to Work for list.

Kate now works freelance with multiple organisations to improve their employee engagement and D& I strategy, ensuring teams feel valued and cared for whilst improving business performance.

Kate believes it is the small things that make a big difference to employees and will leave you with easy to achieve real life examples of Employee Engagement initiatives that have worked for her clients in the past 12 months. After this webinar, you can go back to your workplace armed with simple ideas that improve both morale and performance. _________________________________________________________________________________________

Guest Speaker #2: Flora Neville | Seminar Presenter, Citation Professional Solutions

Flora has expertly delivered commercially focused HR/Employment law advice to a range of business sectors nationally, via workshops, seminars and presentations for over 15 years.


Her delivery approach and style cuts through the ‘legal jargon’ of employment legislation, focusing on the practicalities of remaining compliant whilst ensuring the business runs as smoothly, productively and as profitable as possible.

Flora’s employment history includes running her own successful business, so she understands first-hand the importance of implementing bespoke employment policies and procedures whilst handling the practicality of the day-today issues every business faces. Her areas of expertise include: HR/Employment Law, HR Best Practice, Performance management, business risk management, engagement and effective communication.

In this webinar, Flora will deep dive into what you can do to manage team wellbeing through the pandemic and beyond. This will include practical top tips to help proactively manage employee wellbeing, your internal communication strategy, and adapting to change and long-term homeworking. _________________________________________________________________________________________

Webinar Host: Ray Bell | CTO, inTec Business Group

Ray is Co-founder of inTec with over 25 years of Telecoms and IT experience. He previously held roles at Yes Telecom, United Utilities (Your Communications), Chess & Arrow Communications.

Backed by the Northern Powerhouse, inTEC is a UK wide group of ICT (Information & Communications Technology) experts enabling businesses to work smarter through technology.


As a Microsoft Gold Partner, they specialise in the design, implementation and support of a range of Cloud services and business applications including I.T. managed services, I.T. infrastructure support, hosted collaboration and communication solutions. For more information, click here.


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