The perfect option for businesses with fewer than 10 employees.
Scope of support:
User support (office-based and field-based) for devices and Office 365;
Standard cover is for IT Support contract to cover 9am - 5:30pm (Mon – Fri) excluding weekends and bank holidays;
Business servers, environments and network infrastructure (support & monitoring);
Liaise with third party vendors in support matters i.e. telecoms, legacy hardware, business applications.